Privacy Policy

1. Introduction

This Privacy Policy explains how GymAscend Limited ("GymAscend," "we," "us"), handles personal data collected through our website at gymascend.com and related pages (the "Site"). It does not cover the GymAscend mobile applications, which have their own privacy policy.

2. Information we collect

• Information you provide: when you fill in a contact or demo request form, book a call, subscribe to updates, or email us, we collect details such as your name, email address, phone number, business name and any message you send.
• Information collected automatically: when you visit the Site, we may collect your IP address, device and browser type, pages viewed, referring source, and similar analytics data, through cookies and similar technologies.

3. How we use your data

We use this data to: respond to your inquiries and provide information about our products; schedule and conduct sales or demo calls; send you marketing communications where you have agreed or where permitted; operate, secure and improve the Site; and comply with legal obligations.

4. Legal bases

Where the GDPR or UK GDPR applies, we rely on: your consent (for marketing and non-essential cookies); our legitimate interests (to operate and improve the Site and to pursue business inquiries); the steps necessary to enter into a contract at your request; and compliance with legal obligations. You can withdraw consent at any time.

5. Cookies and analytics

The Site uses cookies and similar technologies. Strictly necessary cookies are required for the Site to function. Analytics and performance cookies help us understand how the Site is used. Where required by law, we ask for your consent before setting non-essential cookies, and you can manage your preferences through our cookie banner or your browser settings. Disabling some cookies may affect how the Site works.

6. How we share your data

We share data with service providers who help us run the Site and our business (for example hosting, analytics, email and scheduling tools), who act on our instructions. We may also disclose data where required by law, to protect our rights, or in connection with a business transfer. We do not sell your personal data.

7. International transfers

Your data may be processed outside your country, including outside the European Economic Area or the United Kingdom. Where this happens, we apply appropriate safeguards such as standard contractual clauses.

8. Data retention

We keep personal data for as long as needed for the purposes described above, including to respond to inquiries, manage our relationship with you, and meet legal and security obligations, after which we delete or anonymize it.

9. Security

We maintain reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.

10. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent. Where the CCPA applies, you may request to know or delete your personal information and to opt out of any sale or sharing (we do not sell or share it), without discrimination. To exercise your rights, contact us using the details below. You may also complain to your local data protection authority; in Ireland this is the Data Protection Commission.

11. Children

The Site is intended for business users and is not directed to children. We do not knowingly collect personal data from children through the Site.

12. Third-party links

The Site may link to third-party websites. We are not responsible for their content or privacy practices.

13. Changes

We may update this Policy from time to time. The "Last updated" date indicates the latest version.

14. Contact

GymAscend Limited, POD2, The Old House, 15A Main Street, Blackrock, Co. Dublin, A94T8P8, Ireland. Email: hello@gymascend.com.